1.1 These Terms and Conditions for sale are concluded between the Company's Studio Vacarme and by any natural or juridical person who wishes to place an order via the website studiovacarme.com.
1.2 These Terms and Conditions for sale are available on the website studiovacarme.com.
1.3 The website studiovacarme.com is the property of the Company's Studio Vacarme.
2.1 Magazines and clothes by the studio Vacarme.
3.1 The prices are indicated in euros in accordance with article L.113-13 of the Consumer Code. VAT is not applicable. Concerning the posters, the price does not include the shipping costs which are calculated according to the weight, the size of the shipment and the destination. The shipping costs will be communicated to you before the validation of the order.
3.2 We reserve the right to modify our prices and the information on the sales site at any time.
The online sale of products available on the website is open to international buyers.
5.1 Any order implies full acceptance of these general terms and conditions of sale. We therefore advise all purchasers to carefully read the general terms and conditions of sale before placing an order.
5.2 The order is placed on the website studiovacarme.com by means of a contact or purchase form. The customer must provide us with the necessary information to validate the order, namely: his name, the product ordered, the format, the method of payment and the delivery address. Upon receipt of payment, the order is processed as soon as possible. We then send an invoice by electronic means. electronically.
5.3 We reserve the right to cancel any order for which the information provided is incorrect or "illegible".
6.1 Payment is due in full upon confirmation of the order.
6.2 The customer pays his order by credit card.
6.3 The product is shipped only after receipt of payment.
7.1 Orders are processed from Monday to Friday. The buyer placing an order on Friday before 12:00 am will have his order processed the following Monday.
7.2 The packaging is done by our care. A special care is taken to provide optimum protection of our products.
7.3 About foreign delivery, the buyer must provide direct coverage the costs for possible customs duty and all applicable taxes. For information, our products are shipped from France which is part of the European Union.
7.4 We recall that we are not responsible for any delays in delivery.
7.5 We advise you to check the condition of the product on arrival. If the product has been damaged in transit, you have 14 days to inform us by email with photos. We undertake to replace the product at our expense (including delivery costs) on the basis of the legal guarantee of conformity.
8.1 In accordance with the law N°2014-344 the European buyer has a right of withdrawal. The cancellation period is 14 days from receipt of the product without having to give reasons.
- The buyer informs My Name is Jack by e-mail or postal letter.
- The buyer must return the product in good condition and in its original packaging.
- We commit ourselves to refund the totality of the paid sums, as well as the expenses of delivery to recovery of the goods or to the presentation of a proof of forwarding of those.
- We remind you that the return costs are at the expense of the buyer.
8.2 Repayment will be effected in the same payment means used by the buyer or an alternate means of paying previously established.
9.1 If the product received by the buyer, following an error on our part, is not in conformity with the characteristics of the product at the time of the order, it will be carried out either a refund or a replacement of the product. The buyer has a period of 14 days from the receipt of the product to return it to us. We commit ourselves to refund the totality of the paid sums, the expenses of delivery to recovery of the goods or to the presentation of a proof of forwarding of those, as well as the expenses of return.
9.2 Repayment will be effected in the same payment means used by the buyer or an alternate means of paying previously established.
In the context of its commercial activity, online shop studiovacarme.com collects and processes personal information. We respect the privacy of our website visitors and as such, we guarantee that personal information are collected and processed in a responsible and confidential way.
Studio Vacarme
Siret : 982 304 719 00015
Contact : info@studiovacarme.com
Postal address : 42 rue Eugène Carrière, 75018 Paris
Responsible for publishing : Margaux Giron, Camille Roulant, Valentin Jabaud (Studio Vacarme)
3.1. Direct personal information
We collect, process and store information on our website as you order online, as you open an shopping account, as you sign up for our newsletter or as you contact us.
- Direct personal information are : name, surname, postal address, email address, phone number.
3.2. Indirect information
After validation of consent form.
Each time you visit our website studiovacarme.com, we collect, process and store information relating to your connexion and your online navigation in cookies.
- Indirect information are : IP address, time navigation, browser type. For information : Cookies are small text files written on your computer, they keep some data about your navigation and allow some features, such as buy online, open a customer account or save your preferences.
4.1. Direct personal information Your personal information are collected and processed only to confirm your order, to process the delivery or to communicate you information about our products that have previously sparked your interest.
4.2. Indirect information After validation of consent form. Indirect information are collected know as «Web analytics». This anonymous information are used internally. They allow us to analyse the traffic on our website, to improve your purchasing experience and to grant you optimal navigation.
4.3 Data destination Studio Vacarme certify that personal information collected on website studiovacarme.com will never be transferred, sold or used by third parties.
The online shop studiovacarme.com is hosted by shopify.com. Shopify.com allows us to sell our products under optimum conditions of security. Shopify.com stores you data on secure servers with a firewall. All payment methods proposed by Shopify.com and used by our company respect the established standards by PCI-DSS, managed by PCI Security standards Council. The requirements PCI-DSS allow to ensure the secure management of credit card information.
Personal information are saved for a maximum of three years.
In conformity with the 6th of January 1978 law «computing and freedom», modified in 2004, the user is allowed aright of access and rectification to the informations that concern him. If you want to correct, to change or delete personal information that we collected, you can contact us by email: info@studiovacarme.com
SARL
STUDIO VACARME
Postal address
42 rue Eugène Carrière, 75018
Contact
info@studiovacarme.com
Siret
982 304 719 00015
Responsible for publishing
Studio Vacarme
Copyright
All images, photographs and creations on the online store Studio Vacarme are the exclusive property of Margaux Giron, Camille Roulant, Valentin Jabaud, co-founders of Studio Vacarme. Any reproduction or distribution, partial or complete, is forbidden without the prior written consent of the authors.
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